CHECK YOUR JUNK MAIL FOLDERS!
If you’ve not yet received your confirmation email from us, there’s a chance your mail server has sent it to a bulk/junk/spam folder. Be sure to check all your folders, and you may want to add firstname.lastname@example.org to your address book to make sure you don’t miss out! For more info on ‘whitelisting’ an email address click here
Also, some mobile devices / tablets etc. may have problems downloading and/or ‘unzipping’ files. You may like to download the tracks on a desktop/laptop computer and transfer the files to your mobile from there.
If you’d like to try downloading on your mobile, there are some useful links below…
Here’s Some Info on DOWNLOADING Files:
Here’s Some Info on UNZIPPING Files:
IPHONE OR IPAD
If you’re still stuck, just drop us a line and we’ll make sure we get you sorted!